“Here’s the thing,” Bram starts. “We’re focused on maintaining operational systems. But it’s more than just that. Before technology is rolled out in the field, we configure it to ensure it operates flawlessly. That can be done either in the field or in our in-house lab. Then, when it’s up and running at the client’s, we ensure it stays that way 24/7.”
If you think the role is restricted to only resolving issues once they occur, you’re wrong. “Tein Technology boasts a proactive approach to maintenance,” Bram continues. “We analyze how often a problem occurs or if outdated software is the cause of the recurring issue. Then, we try to determine and implement solutions before clients’ operations get affected.”