Are you going to be our next…

Service Delivery Officer

Take on a new challenge and make a real difference: join our team as Service Delivery Officer!

Work within our Service Delivery team
Maintain the right level of quality within the team
Write the needed reports and quality documents we need!

Can’t wait to bring quality to the high-end mission-critical solutions we delivered to our clients? Apply now!

Here’s what we have to offer

Add the right tough of quality to our projects in innovative mission-critical environments. In the role as a Service Delivery Officer, you will take the lead in all aspects with regards to continual improvement.

Work @ a dynamic, family-owned company, where every employee counts and is appraised for his or her qualities – all in a modern, green office at the heart of Brussels.

Experience a corporate culture built on understanding and recognition, with approachable management that listens to your needs and ideas.

Receive challenging internal and external training, and strike the perfect work-life balance thanks to flexible work hours.

There’s an attractive salary package waiting for you, with interesting extralegal benefits such as:

group- and hospitalization insurance
meal vouchers
eco vouchers
laptop and mobile phone
mobile phone
birthday gift
net expenses

Apply for this job

Service Delivery Officer

Here‘s what you’ll be up to

As an ISO9001, ISO14001 and ISO27001 certified company, we give our commitment to provide quality amongst all aspects of our business. This is also the case on Service Delivery, where we provide quality service, information and assistance on our running maintenance contracts. In the role as a Service Delivery Officer, you will take the lead in all aspects with regards to continual improvement.

Providing the correct data, in the correct format for the right person at the right time is an important part of the job. We are looking for someone who takes the responsibility on creating and follow-up documentation related to quality aspects, maintenance contracts and service level reports. You will also coordinate the setup of the tools that are needed in order to mease the required internal and external Key Performance Indicators.

You will be reporting to the Service Delivery Manager, and you will team up with the Team Lead, the Service Level Manager and the system experts, being the core team on integrated service management within Tein Technology.

You have excellent writing skills (Service level reports, quality documents)
You work accurately, so you can maintain and oversee a consistent quality on our deliverables.
You enjoy working independently and know how to set priorities.
Action oriented.
Quality focus and attention to detail.
Good oral and written communication skills.
Good relationship management skills (internal and external customers).
Risk awareness and focus

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Recognize this skill set?

Are you fluent in Dutch and/or French and good in English?
Do you have excellent communication skills? Especially face to face?
Do you have an analytical brain? Are you well organized, dynamic, flexible and keen to learn?
Are you focused on details? It’s the details that make or break a project!

Apply for this job

You’re the perfect fit

Education, knowledge & work experience

Do you have a professional bachelor or master’s degree (in any area)?
Do you have affinity with service delivery within a technological environment?
Do you have at least 3 years of experience in a similar role? Or are you willing to step up in your career?
Do you have experience with or are eager to learn ERP-systems (SAP, Business Dynamics)?
Knowledge of Microsoft Office 365 applications (Sharepoint, Word, Excel, Outlook, visio, …)

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Ready to become a TeinTalent?

Apply here…

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Project Engineer – Amstelveen

Working within the Operations Department, you’ll be responsible for the implementation of new installations at the clients, and you’ll get trained in diverse new technologies! Are you ready to take on a new challenge and make a real difference? Join our team as Project Engineer!

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contact us now!

Tein Technology

Avenue Dailly 50
B-1030 Brussels
Belgium

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Tein Technology

Avenue Dailly 50
B-1030 Brussels
Belgium

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Contact

info@teintechnology.be

+32 (0)2 240 64 64

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Service Delivery Officer

Here’s what we have to offer

Here‘s what you’ll be up to

Recognize this skill set?

Education, knowledge & work experience

Apply here…

Job application form

Check our other job opportunities!

Solutions Architect Brussel

Project Engineer – Amstelveen

Project Engineer – Brussels